CODE OF RIGHTS AND RESPONSIBILITY POLICY
These Rights and Responsibilities clearly identify the principles by which Harbour View Rest Homeoperates. Our Residents can therefore be assured of a delivery of service based upon these Rights and Responsibilities.
YOU HAVE A RIGHT
- To be treated with respect and dignity
- To privacy and your confidentiality to be respected
- To continue with cultural and religious practices and value systems which have determined your life in the past.
- To be free from harassment, coercion, discriminate and exploitation.
- To continue to be independent.
- To services of an appropriate standard
- To information in a form that is understandable
- To be consulted about all matters affecting you and be informed and involved at all stages and to give informed consent.
- To access support.
- To choose involvement in teaching or research.
- To raise any concern or to complain.
YOU HAVE A RESPONSIBILITY TO
- To treat fellow Residents as individuals and with respect
- To treat staff as individuals with dignity and respect
- To co-operate with staff in looking after your health
- To tell staff when you are leaving home, whom you will be with and when you expect to return.
- To treat the home with care
- To keep financial matters current
- To comply with smoke free policy
- To keep any house rules